Privacy Policy

How we collect, use, and protect your personal information

Privacy Policy

Last updated: November 2024

1. Introduction

White Stone Data ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

We collect information that you provide directly to us, including:

  • Name, email address, phone number, and company information when you request a demo or contact us
  • Information you provide when filling out forms on our website
  • Communication records when you contact our support team
  • Payment information when you purchase our services

We also automatically collect certain information when you visit our website:

  • IP address, browser type, and device information
  • Pages visited and time spent on our website
  • Referring website addresses
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process your requests and transactions
  • Send you technical notices, updates, and support messages
  • Respond to your comments, questions, and requests
  • Monitor and analyze trends, usage, and activities
  • Detect, prevent, and address technical issues and security threats
  • Comply with legal obligations and protect our rights

4. Data Protection

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments and audits
  • Access controls and authentication mechanisms
  • ISO 27001 certified security management system
  • 24/7 security monitoring and incident response

5. Your Rights

Under GDPR and other applicable data protection laws, you have the right to:

  • Access your personal information
  • Rectify inaccurate or incomplete data
  • Request deletion of your personal information
  • Object to processing of your personal information
  • Request restriction of processing
  • Data portability
  • Withdraw consent at any time

6. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Email: info@whitestonedata.com

Phone: +91 7006569557

Address: Al Maktab Complex Near DAV school 1st Floor, 202 Jawahar Nagar, Srinagar, Jammu and Kashmir 190008